Reference

Understand Your Rights and Our Obligations

e98com operates under a defined set of legal terms that govern how your account, your data and your transactions — including deposits via JazzCash, Easypaisa, and Raast — are handled.

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LEGAL CONTACT PATHS

Reach Us on Legal or Policy Questions

If you have a question about how our terms apply to your account, how your data is handled, or how to request a change or deletion, our support team handles legal and policy queries directly. You can reach us through the channels below, and we will connect your query to the relevant internal team.

Team online

Email Support

Send your legal or data query to our support email. Include your registered account email so we can locate your record and respond accurately.

Live Chat

Open the chat window on any page of your account dashboard. State that your query is a legal or privacy matter and the agent will escalate it correctly.

Account Dashboard

Log in, go to account settings, and use the Contact Us form. This routes your message with your account ID attached, which speeds up any data or terms query.

How Our Legal Terms Apply to Your Account

e98com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our terms of use set out what you agree to when you open an account and make use of any feature on the platform. This includes how your personal data is collected, how your payment details — whether you transact via JazzCash, Easypaisa, or Raast —

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are processed, and what obligations apply to both sides. We do not sell your data to third parties. Your account information is used solely to operate your wallet, verify transactions, and send account-related communications. Eligibility to access the platform is conditional on local law and your
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region; if local regulation does not permit access, these terms do not extend an entitlement. Any changes to the terms will be communicated via the email address linked to your account before they take effect. Continuing to use the account after a notified update constitutes acceptance
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of the revised terms. If you disagree with an update, you may request account closure before the effective date. Our legal documents are published in English and that version governs in all cases.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE IT

Data Security, Cookies and Account Retention

We apply encryption to all account data and payment records stored on our servers. Here is what that means in practice for your account and your rights.

Data Handling

Your personal data — name, contact details, and transaction records — is stored securely and used only to operate your account and verify your identity when required.

Cookie Policy

We use cookies to keep your session active, remember your payment preferences, and measure how the lobby performs. You can adjust cookie settings from your browser at any time.

Account Security

Account access requires your registered mobile number and a one-time PIN sent via SMS. This OTP step applies at login and when you change payment details or linked wallet numbers.

Retention and Deletion

We retain account data for as long as your account is active and for any period required by applicable law. You may request deletion of your account data by contacting support in writing.

Common Questions About Our Terms and Policy

These are the questions we hear most often about how our legal framework applies to accounts in Pakistan. If your question is not here, reach us via live chat or the account dashboard form.

Access and eligibility depend on local law and your region. Where local law permits access, these terms apply in full from the moment you open an account.

Send a written data request to our support email from your registered address. We will locate your record and respond with your data within the timeframe required by applicable law.

Yes. Payment records — including JazzCash, Easypaisa, and Raast transactions — are stored securely in your account history and used only for account verification and dispute resolution.

Yes. Contact support in writing via email or the account dashboard form and request account closure and data deletion. We process these requests in line with applicable legal retention rules.

We will notify you at the email address linked to your account before any material change takes effect. Continued use after that date means you accept the updated terms.

The English-language version of our terms of use governs in all cases. If there is any conflict between versions or translations, the published English text takes precedence.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoCrash Pulse InfoRoulette Royale

Understand Your Rights and Our Obligations

Reach Us on Legal or Policy Questions

Email Support

Live Chat

Account Dashboard

Data Security, Cookies and Account Retention

Data Handling

Cookie Policy

Account Security

Retention and Deletion

Common Questions About Our Terms and Policy

01 Do these terms apply to me if I am in Pakistan?

02 How can I request a copy of my account data?

03 Are my JazzCash or Easypaisa transaction records stored?

04 Can I request deletion of my account and personal data?

05 How will I know if the legal terms change?

06 What legal document governs if there is a dispute?

Legal

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